Terms & Conditions
OVERVIEW
This website is operated by Aroma Concepts. Throughout the site, the terms "we", "us", and "our" refer to Aroma Concepts. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"). These Terms apply to all users of the site, including browsers, vendors, customers, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any services.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence or that you are the age of majority in your jurisdiction and you have given us consent to allow any minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction, including copyright laws.
You must not transmit any viruses or harmful code through the site. Breaching any of the Terms may result in the immediate termination of your access.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason. You understand that your content (except for payment details) may be transferred unencrypted across networks, but credit card information is always encrypted during transfers. You agree not to reproduce, copy, sell, or exploit any portion of the Service without express written permission from us.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if the information on this site is inaccurate, incomplete, or outdated. This material is provided for general information only and should not be solely relied upon for decision-making. Any reliance on the material is at your own risk. We may update the content on the site at any time without obligation to update information.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service without notice. We shall not be liable for any changes, price modifications, or discontinuations.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through our website. These products may have limited quantities and are subject to return or exchange according to our Return Policy. Returns can be made within 7-14 days of receiving the parcel, provided the item is unopened and in its original condition, as it was sent to you.While we make every effort to display products accurately, we cannot guarantee that your monitor's display of colors will be accurate.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us and may, in our discretion, limit or cancel quantities purchased. You agree to provide accurate and complete purchase and account information. It is your responsibility to update your information to ensure transactions can be processed smoothly.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools that we do not monitor or control. You acknowledge that we provide these tools "as is" and are not responsible for any issues that arise from their use. Any use of these tools is at your own discretion.
SECTION 8 - THIRD-PARTY LINKS
We may include links to third-party websites. We are not responsible for the content, accuracy, or reliability of these third-party sites. You should review the policies of third-party websites before engaging in any transactions.
SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
By sending us comments, suggestions, or other materials, you grant us the right to use them freely without obligation to maintain confidentiality or compensation. We are not liable for any third-party comments or feedback posted on the site.
SECTION 10 - PERSONAL INFORMATION
Your personal information submission is governed by our Privacy Policy. Please review the policy for details on how we collect, use, and protect your data.
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be typographical errors or inaccuracies on our site. We reserve the right to correct any errors without prior notice. We do not have an obligation to update information on the site unless required by law.
SECTION 12 - PROHIBITED USES
In addition to the other prohibitions in the Terms of Service, you are prohibited from using the site for unlawful purposes, to harass or abuse others, to violate intellectual property rights, or to introduce malicious software. We reserve the right to terminate your access for any violations.
SECTION 13 – DELIVERY TIME
We ensure that your order will be delivered within 3-7 days. To avoid any delays, please make sure that you provide a complete and correct address when placing your order. Any incorrect or incomplete address may result in delays or issues with delivery.
SECTION 14 - FREE DELIVERY
We offer free delivery on all orders within Pakistan. Enjoy shopping for your favorite fragrances without worrying about shipping charges. The free delivery offer is applicable to standard shipping and does not include expedited or express shipping options.
SECTION 15 - CONTACT US
If you have any questions or need further assistance, feel free to contact us. We are here to help!
Email: support@aromaconcepts.com
Phone: +92 315 4171415
Address: Lahore: Shop No. 12C F98J+PMH, Sector DD Dha Phase 4, Gold Crest Mall Lahore, Punjab
You can also reach us through our social media handles or by visiting our website’s contact form.