Privacy Policy
At Aroma Concepts, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website (the “Site”) and related services. By accessing or using the Site, you consent to the practices described in this Privacy Policy.
Information We Collect
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Personal Information
When you interact with our Site (such as placing orders or contacting customer support), we may collect the following information:
Name
Shipping and billing addresses
Email address
Phone number
Payment information (e.g., credit card details, though we do not store these details)
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Device Information
As you browse the Site, we automatically collect certain details about your device and usage patterns, including:
- IP address
Browser type and version
Referring/exit pages and timestamps
Cookies and other tracking technologies
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Order Information
When you place an order, we collect details like:
Product details
Purchase history
Payment confirmation
Delivery preferences
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Additional Information
We may also collect feedback, survey responses, or any information you voluntarily share with us through customer support or marketing activities.
How We Use Your Information
We use the information collected for purposes such as:
Processing and fulfilling your orders
Communicating with you about your orders, inquiries, or promotional offers
Improving the functionality and user experience of our Site
Analyzing trends to enhance our marketing and advertising strategies
Screening for potential fraud and maintaining the security of our Site
Sharing Your Information
We value your privacy and ensure your information is handled responsibly. We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers to:
Facilitate order processing and delivery
Manage customer support requests
Enhance Site functionality and marketing analytics
All third parties are required to maintain the confidentiality of your information and use it solely for the services they provide to us.
Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to collect device and browsing information. These tools help us analyze how users interact with the Site and improve overall performance. You can manage cookie preferences through your browser settings.
Data Retention
We retain your personal information as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. You may request deletion of your data by contacting us.
Age Restrictions
The Site is intended for individuals who are at least 18 years of age. By using the Site, you confirm that you meet this age requirement.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Please check this page periodically for updates. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.
Contact Us
For questions, concerns, or requests related to your personal data, please reach out to us:
WhatsApp Only: +92 315 4171415
Email: support.pk@aromaconcepts.com
Enjoy shopping with Aroma Concepts, where your privacy matters!